As Çemsan Demir Çelik, we adopt a reliable and high-quality service approach that prioritizes customer satisfaction. In all fields where we operate, we commit to effectively maintaining and continuously improving our Quality Management System in accordance with legal and regulatory requirements, adhering to the following principles:
- Meeting Customer Expectations: To fully meet customer expectations by delivering products on time and at the desired quality, in compliance with project requirements.
- Stakeholder Satisfaction: To base our operations on effective communication and a solution-oriented approach to ensure the satisfaction of our customers and other stakeholders.
- Teamwork and Compliance: To comply with Quality Management System requirements to achieve quality objectives by acting with a spirit of teamwork alongside all our employees.
- Continuous Improvement: To continuously improve the effectiveness of our Quality Management System through a process-oriented management approach.
- Supplier Collaboration: To establish trust-based, continuous, and strong supplier collaboration in procuring inputs that directly affect our product quality.
- Employee Development: To encourage continuous training activities to contribute to the individual development of our employees in a way that supports our corporate growth.
